FAQ-Frequently Asked Questions​​

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Does Glitzcamp ship internationally?

Yes, and it can reach globally.

How can I place an order?

You can easily do this by reaching out to our sales manager who will guide you through the ordering process.

Do you provide pricing information on the website?

No, due to the customized nature of our glamping solutionsand various factors that can affect pricing, we prefer to offer personalized quotations tailored to your specific requirements

Are there any discounts available for bulk orders?

Yes. For more information and to discuss the details of vour order. please contact our sales team.

What are the transport costs?

Transport costs depend on several factors. In addition to the size and where the shipment is being sent to, there may be additional costs for import duties, taxes and other transport-related costs.
We check all these details first, to provide you with a customized transport cost with your guotation.

How long does it take to manufacture and deliver the glamping tents?

For most orders, we have glamping tents in stock and ready for immediate shipment. However, in the case of bulk purchases or customized orders, the manufacturing time may vary. contact our team to discuss more details please.

Can I track the status of my order during transit?

Yes. We provide order tracking services to ensure that you can monitor the progress of your shipment during transit.

What is Glitzcamp?

Glitzcamp is a leading glamping tentmanufacturer and provider of holistic glamping solutions, offering a range of high-quality products and services

What products and services does Glitzcamp offer?

Glitzcamp offers Safari lite tents, Modular Bathrooms, Interior Decorations, Flooring solutions and solar Panel Systems, along with comprehensive glamping solutions that encompass campsite planningto construction.

Does Glitzcamp provide installation services?

Glitzcamp provides detailed installation manuals and guidance to ensure a smooth and hassle-free installation process.

Can Glitzcamp assist with campsite planning and interior decoration?

Yes. We have a team of experts who can help you optimize your glamping site layout and provide guidance on interior designto create a captivating and comfortable glamping experience.

Do you offer any additional glamping solutions or accessories?

Yes, Glitzcamp offers a range of additional glamping solutionsand accessories to enhance the overall glamping experience. These may include furnishings, lighting options, heating and cooling systems, and more. Contact us for more details on the available options.

What snow loads can the glamping tents withstand?

Our glamping tents have been proven to withstand a thick layer of snow. if there is a high chance of snow in your region, we will provide the tent frame with an extra supporting beam so that it can withstand an even greater load of snow

Can the glamping tents withstand heavy rainfall?

All our glamping tents can withstand heavy rain as the pyc flysheet is waterproof

How do you keep the glamping tents cool in the summer?

in countries where it is often hot for a longer period, an air conditioning unit is usually recommended for installation in our glamping tents.

We advise you to contact a local air conditioning specialist to discuss the possible options.

Are your tents insulated?

You can order insulation cloth to hang in the glamping tents. lt is also possible to insulate the floors of the glamping tents on request.

Please contact us to discuss the possibilities

Can your glamping tents be demolished easily?

Yes. However, we do not recommend doing so. our glamping tents can withstand extreme weather influences and leaving them in place can help maximise the life of the tent.

Do you also install electricity and plumbing?

Generally, we ask our customers to take care of the installation of electricity, water and sewerage with local suppliersin case there is an emergency when a local installer is required on site.
if there are already some services to the site, our instalation team can make the connections from the glamping tents to these facilities.

What is the warranty period for glitzcamp products?

Our Glitzcamp products come with a warranty period of 1 year, ensuring quality and reliability.

How do I request warranty service or support?

Please reach out to oursales manager or customer service team. They will assist you in addressing
any issues or concerns you may have.

Does Glitzcamp offer after-sales assistance and spare parts?

Yes, we provide comprehensive after-sales assistance and support.

How can I get in touch with the glitzcamp team?

You can easily reach the Glitzcamp team by sending an email to info@shelter-structures.com or
by using the contact form available on our website.

Are there any resources or quides available for more information?

Yes. You can easily download these resources to gain more information about our products
services,and solutions.

Contact Us

Make On-Demand Space Solutions Easier and More Efficient

Glitzcamp is a subsidiary of shelter group that has a great team of skilled architects ready to support your project or Event at any time.

When you’re ready to start your next business, get in touch with us now, and our architects will get back to you with a quote as soon as possible.

United States Office
405 Via Chico Suite 1, Palos Verdes Estates, CA 90274
China Office
No 1, Huanghe Section, Songshan Road, Chaotian Industrial Zone, Shilou Town, Panyu District, Guangzhou, 511447